ICT LEADERSHIP & GOVERNANCE WORKSHOP
Duration: 5 days
COURSE OVERVIEW
This workshop gives delegates the opportunity to learn about the essential skills involved in becoming and remaining an effective leader of the Information and Communications Technology (ICT) function in their organisation. The emphasis in this workshop is on a participatory, interactive approach which will equip delegates with the ability to improve all of the essential aspects of fulfilling their role in the leadership of this important aspect of all organisations, whether large or small, public or private sector. This event includes a number of practical exercises designed to reinforce the learning experiences at the workshop.
What to expect from the course?
- Learn about ICT Leadership & Governance
- Understand how to design the ICT organisation
- Learn about World Class ICT Leadership & Governance frameworks and processes
Who should attend?
- ICT Managers
- IT Managers
- Future IT managers
- ICT Team Leaders
COURSE CONTENT
Day 1: Morning session
- Ice Breaker Exercise
- Introduction and Objectives
- Workshop logistics
Concepts and definitions: what is ICT Leadership?
- Leadership – is it different from management?
- Leadership – how can it be defined?
- Leadership – how can it be applied to the ICT function?
Concepts and definitions: what is ICT Governance?
- Governance – is it different from Leadership?
- Governance – how can it be defined?
- Governance – how can it be applied to the ICT function?
ICT Leadership & Governance Skill # 1: Plan for the future, implement today
- Leadership, Governance and the role of planning
- Translating plans into operations
- Monitoring, Evaluating and Assessing performance
- ICT Leadership & Governance Skill # 1: Exercise
ICT Leadership & Governance Skill # 2: Building Effective Relationships
- Focus on the Board & Exco
- Focus on the ICT team
- Focus on other stakeholders
- ICT Leadership & Governance Skill # 2: Exercise
Day 2: Morning session
- Morning Quiz on Day 1
ICT Leadership & Governance Skill # 3: Risk Leadership
- Relating ICT risk to enterprise risk
- Addressing the enterprise risk appetite
- Risk lifecycle leadership for ICT
- ICT Leadership & Governance Skill # 3: Exercise
ICT Leadership & Governance Skill # 4: Understanding Enterprise Architecture
- Why do we need an Enterprise Architecture?
- What specifically would prompt the development of an Enterprise Architecture?
- What is an Architecture Framework?
- ICT Leadership & Governance Skill # 4: Exercise
ICT Leadership & Governance Skill # 5: Programme and Project Leadership
- Portfolio, Programme & Project Management defined
- Role of programme management in ICT success
- Role of programme management in ICT success
- ICT Leadership & Governance Skill # 5: Exercise
ICT Leadership & Governance Skill # 6: Financial Leadership
- Financial management & the Balanced Scorecard
- Capital budget & operating budget
- ICT Value management
- ICT Leadership & Governance Skill # 6: Exercise
Day 3
- Morning Quiz on Day 2
ICT Leadership & Governance Skill # 7: Service Leadership
- Service Strategy & Design
- Service Transition and Operation
- Continual Service Improvement
- ICT Leadership & Governance Skill # 7: Exercise
ICT Leadership & Governance Skill # 8: Leading People
- Effective Leadership & Governance structures
- Leading the people lifecycle
- Personal characteristics for effective ICT Leadership
- ICT Leadership & Governance Skill # 8: Exercise
ICT Leadership & Governance Skill # 9: Leadership Communications
- Defining the communications landscape
- Effective use of communications in Leadership
- Personal communications skills for Leaders
- ICT Leadership & Governance Skill # 9: Exercise
ICT Leadership & Governance Skill # 10: Strategic Leadership
- Strategy, tactics and operations
- Strategic context for ICT
- Leading the ICT strategy process
- ICT Leadership & Governance Skill # 10: Exercise
Day 4
- Morning Quiz on Day 3
Corporate Governance & ICT Governance: how they connect
- King IV and ICT Governance
- ISO38500 and ICT Governance
- Other frameworks and ICT Governance
Introduction to COBIT® 2019 for ICT Governance
- COBIT® 2019 Framework for Governance
- COBIT® 2019 Framework for Management
ICT Leadership & Governance and COBIT®2019
- Align, Plan, Organise Domain
- Build, Acquire, Implement Domain
- Deliver, Service, Support Domain
- Monitor, Evaluate, Assess Domain
ICT Leadership & Governance and COBIT®2019
- Case studies
Day 5
- Morning Quiz on Day 4
Delegate presentations
- Briefing to delegates on presentation objectives
- Presentation preparation
Day 5: Afternoon session
- Individual/Team presentations
- Putting it all together: ICT Leadership & Governance Summary
- Personal action plan
- Workshop feedback
- Closing ceremony